Privacy Policy

This Privacy Policy explains how Plan with Juan ("we," "us," or "our"), operated by Juan Fernandez, a licensed financial planner under FWD Life Philippines, collects, uses, and protects the personal information you provide when using our website at planwithjuan.com and any related pages, forms, or services.

By using our website or submitting any form, you agree to the practices described in this policy.

1 Information We Collect

We collect the following types of information:

• Contact details: Your name, nickname, email address, and phone number — provided when you complete any form on our website.
• Financial and lifestyle information: Details such as income, expenses, dependents, existing coverage, and debt status — provided voluntarily to generate personalized content or recommendations.
• Appointment information: Date, time, and status of any sessions you book through our website.
• Usage data: Standard analytics data such as browser type, device type, pages visited, and time spent — collected automatically through our website.

2 How We Use Your Information

We use the information you provide to:

• Generate personalized content, reports, or recommendations based on your answers
• Send you requested content and related educational material via email
• Schedule and manage consultation sessions
• Follow up with you regarding your inquiries and interests
• Improve our website and overall service
• Comply with applicable laws and regulations as a licensed financial planner

3 How We Store and Process Your Data

Your information is stored and managed using trusted third-party platforms for customer relationship management, marketing automation, and appointment scheduling. These platforms are used solely to deliver our services — managing your contact details, sending communications, and coordinating sessions.

All platforms we use maintain their own data security standards. We only work with reputable service providers and do not grant them permission to use your data for their own purposes.

4 Email Communications

By submitting any form on our website, you consent to receiving emails from Plan with Juan, including reports, follow-up messages, and educational content about insurance and financial planning.

You may unsubscribe from our emails at any time by clicking the unsubscribe link at the bottom of any email we send. Unsubscribing will remove you from our marketing communications but we may still contact you regarding an active appointment you have scheduled.

5 Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use our site and improve your experience. You can control cookie settings through your browser preferences.

6 Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you would like your data deleted, please contact us and we will process your request within a reasonable timeframe.

7 Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data
• Withdraw your consent to our communications at any time

To exercise any of these rights, please contact us using the details below.

8 Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted information through our site, please contact us immediately.

9 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.